Recent content by Dan Keaton

Spareribs on the Rec Tec RT-700

Thank you for letting me know. I spoke to Rec Tec support this morning about your issue. They noticed that I called them on Saturday, after 3 pm Eastern Time, so they called me this morning. They reported that they have a team that monitors these forums and they attempt to reach out to anyone...

Where you able to resolve the problem?

Do you have another way to tell how hot it is in the grill? If so monitor the temperature inside, near the built-in probe. You could check the connections from the built-in probe, not A or B, to the circuit board. They may be loose. The best I can tell, from what you have said, is that the...

Are you keeping your lid closed?

What is your setpoint? What is the RT-590 reading as the actual temperature? Are you using the App? You may call me if you wish at: Eight Zero Three - Three Four One - Two One One Seven

I would love to help, but I have not had that problem, sorry