Same problem with mine ,less than a year
old and same scenario with rolling on concrete. Sent a email with pics and talked with CS and they sent replacement casters .. not sure about long term but for now was very satisfied ..
I
I separated my first packer 15lb last weekend,from what I’ve read I really missed out by not doing the burnt ends !! Trimmed , separated, and put a dry rub on then fridged over nite . Did a 10 hr cook at 235. Crutched both pieces after a stall at 165 ( 6hrs in) and then let them finish in a...