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I have the same rack ordered from Gene, have you noticed the extra stainless around the interior probe effecting the grill temps any?

Good luck with CS, my 590 has had swings like yours since day one! I've called CS numerous times and talked to several different reps, they've looked at my temp graphs and agree the temp swings are not normal but they refuse to admit theres a problem with my unit. I'm tired of arguing with them...

I'm going to try the numbers tomorrow, I will try Ben's first. Thanks "everyone"

If they dont get this thing running correctly pretty quick it will be on the market place or Craigslist !

Ok guys the latest update, I was on the phone all morning Saturday with recteq. We ran tests cooks for an hour each at set point of 225° at different feed rates. Started at 2.0 then 1.5 then .5 after all of these it proved what I've been trying to tell them all along. The actual temp will...

Thanks guys, I'm going to stay persistent, I called again today talked to another cs guy. The previous one wanted me to lower the feed rate that did nothing for my issue, this guy wants me to raise the feed rate. I tried to explain to him that we've been through this before. I "politely" asked...

Thanks to everyone, the main temp probe is straight up and down and not close to the side wall. I’ve contacted customer service several times, a guy named Bobby has called and emailed me several times on the issue. He seems very apologetic to the trouble I’m having but so far hasn’t been much...

Thanks guy's for the fast replies, pungo I agree with you on the cookbox probe, it seems like the pellet auger never runs till the grill is way below the setpoint and then it is behind then overshoots trying to catchup, and this cycle continues over and over.

Seeing them on the app and the thermo works. I've used pitboss comp, lumberjack, and bbq delight pellets same swings with all of them. I never use it over 350° it still has them there...

I purchased a 590 about a month ago, I've had temps swings and overshoots since day one. On start up it will overshoot 100 to 150 degrees it takes forever to come down to setpoint. This weekend I used it both Saturday and Sunday on long cooks. Saturday I smoked 2 whole pork loins at °225, before...