So not sure why some think using a different app is dangerous. It has the same functionality as the recteq app. On off temp adjust. Remember its been in playvfor 15 years before this happened, so it took 15 years before someone was worried about this? I don't think so. Oh by the way I can still...
yep, waited 2 months for tech support, they were no help then the last update fixed the issue but took away the remote start feature ditched the app and now use the smartlife app.
that would have existed long ago at the time of launch and while things do and can happen we cant all live in a bubble. while that could happen I could stick a loaded gun to my head and pull the trigger, does that mean abolish guns? NO
I just had some issues with the app removing 1 of my grills, called for support and in the end basically blamed the problem on me and my network even though I had no other problems 65+ devices on my network. 1 grill stayed just fine and has the same controller, they miss diaged the problem and...
oh I can understand that and I thought of that before I even purchased a grill. so all the other brands following suit then? easy option.. no grill cover they dont need them...
new update: so it has been over 3 weeks now since I was promised it would be fixed after that week end. have called back and left messages, have emailed the support specialist that was dealing with the issue, no reply, no call back no fix. Recteqs awesome C/S has apparently went to crap.
I did all the usual diag before calling them. I am pretty tech savy so it is not anything to do with my note 10+ have other android phones and non of them will get it to hook back up to the app/cloud except using a hotspot trick. then it does. it also hooks up to a smart home app with no issues...