Yes that company being up in Woodland, CA and the veterans donations also swayed me to try them. I’ll just mash them up more. My neighbor does concrete construction, so maybe I’ll ask him to throw a bag into a concrete mixer to help break them up! ;-)
Called RT support this morning. No phone tree, great experience so far. Spoke to Alton for a couple of minutes who wound up passing me along to Jamie.
Jamie showed me some tricks on how to look up at the auger motor from under the hopper and there is a white fan on the end that spins that...
For what it's worth. Continuing a little deeper into the troubleshooting. I threw some pellets into the firepot this morning. Turned the machine on and the pellets that were in the pot ignited and burned with no issue.
The auger at this point isn't turning when the machine is on normal...
Assembled my 590 earlier in the week. Using Knottywood pellets. Went to burn it in last night and it took forever to get up to 200 and then after about 30 mins, the app showed "er-2" so I just shut it down. Checked this morning and ran the self test and auger appears to be working. So...