Stampede WiFi Error Message

[max348]

Went to connect today & received a “The number of login devices has reached the limit” error message. After a quick call to RECTEC, customer service advised it’s an app issue and they are currently working on sorting it out. Just passing it along in case anyone else experiences this...

 

[Jamo]

Same issue

 

[Mike]

@max348 is this for iOS and/or android?

 

[max348]

Im guessing both, but not 100% sure. I have iOS & as of 7pm, was still not working. RECTEC said the error had to do with newly updated security parameters - basically the app is “over protecting,” which in turn prevents you from signing in. I’m sure there is a more technical explanation, but that is how it was explained to me (which I’m good with).

 

[dsandersus]

Odd. Working fine on my Android device and has been all day..

 

[ljgmdad]

Moral of the story: Android >>> iOS

 

[Mwkelly49]

My Android does it as well.

 

[Mike]

Odd. Working fine on my Android device and has been all day..

Mine has been working fine as well.

My Android does it as well.

Thank you for that confirmation.

 

[DJLoky]

@max348 I have the same issue on my Android. How did RECTEC fix the issue for you?

 

[ljgmdad]

Ugh

 

[dsandersus]

Ugh

View attachment 871

I read that if you change your password that may resolve the issue. I used mine today and didn’t run into this problem..

 

[ljgmdad]

That fixed it for me! Thanks!!!!

I'm just doing my initial burn in at 400 and the app is up and running now. Saweeeet!

 

[smoke432]

Thank you for this thread, I was having the same "device limit" error on iOS the past couple of days. I reset my password and it let me back in. Very timely fix for 25lbs of pork butt that I put on very early this morning, it let me continue to check temps from bed this morning. Thank you!