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A couple of boneless turkey breasts fresh off the Bull and fully rested!

I went with the RT-700, Pitmaster Bundle and Competition Cart...that competition cart REALLY solidifies the Bull's base...Heavy duty casters with big rubber wheels and a wider stance. I assembled it in my garage and wheeled it, by myself, on the grass around the house to the backyard. Not even...

I had a similar issue with my RT-700, you can read about it here: https://www.rectecforum.com/threads/fit-finish.230/ Customer service determined that mine was warped, as the gaps were inconsistent. They did state that the lid was NOT supposed to be air-tight. Regardless, they shipped out a...

I was going to ask about this as well. My "Alarm" only works if I am actually looking at the app, and there's no feature to select what alarm sound I want. Mine is a very short vibrate/buzz, and that's it. I think it should be updated to sound an audible alarm similar to the one on your...

Thanks for the welcome. I contacted RECTEC via their website and received a response within minutes. They said the lid was not designed to be “air tight” (which I knew), but asked me to send them any pics and/or vids that might further explain my issue. I sent them the above pics and 2 short...

I've had my RT-700 for about 2 weeks and noticed that the lid does not fit "tight" when closed, especially on the sides, middle of the bottom, and middle of the top. She holds the temp just fine, but smoke does seep out of these areas. Is this "normal" or should I contact customer support?