scuttlebutt21
New member
- Messages
- 1
- Grill(s) owned
- RT-1250
Just purchased a new RT-1250. I assembled it per the instructions and the bottom grate doesn’t fit inside the grate slots. Sent pics and vids to Recteq and they shipped me a new bottom grate (said they would send it 2-day but definitely did not!), and now the new grate also doesn’t fit. I measured both grates and they are 34” wide, the opening in the grill from slot to slot is 33 3/4”. has anyone else experienced this issue? I’m so bummed and regretting ever hearing about Rectec…