Watched the idiot FedEx driver drop it off his dolly 3 times while bringing it up my drive. Was on a phone call so I could not reprimand him. Sure enough there was cosmetic damage inside. Not horrible, but hey, it's my new grill. If anyone ois going to beat it up, it's going to be me. My question is, how good is RT in dealing with these issues. Also should I have concern about the PID after being dropped a few times?