Recteq produces price-point products; every penny counts toward reaching the price-point. And, the corporate bean counters make sure of it! That’s why the grills are produced in China where costs are lower. And, why cheaper, foreign-made parts are used. So, there’s not much chance of the company offering various upgraded parts. You get what you pay for.This is simply a weakness of the product which could easily be remedied by the company by offering affordable, better quality replacments for sale. Or better yet, provide them free of charge to replace the bad ones they put on the RT-700.
This is why I try to avoid buying Chinese-made products. I knowingly made an exception when I bought my Recteq RT-340 and understood that there would be some things I would need to upgrade on my own. There were and I have!
Having owned this Chinese-made grill for a couple of years now, I am basically getting what I paid for. It smokes protein like it should. The wi-fi connection/app has never worked correctly so I use a third-party wireless thermometer to monitor cooks.
With the now-increased prices on Recteq products, I don’t think I would make an exception again. There are other choices, though more expensive, that I would go with. And, again, I would get what I’m willing to pay for. YMMV