BadCopNoDonut
Member
- Messages
- 5
- Grill(s) owned
- Stampede
Hey there...I just got my 590 about a week ago...I have had issues ever since...let me begin...
Delivered, built and excited...joined FB group and all the RecTeq groups possible...I am ready to become the next smoke master! (kidding...but atleast the cool dad on the block...maybe?)
Anyways, I start off simple, some burgers...I follow the suggested direction of placing some pellets into the burner so that the auger has a chance to feed without a burnout...check.
Next, I preset the temp...check
45 mins later...grill has varied in temp (up and down over 100 degrees) and never reached the pre-set of 400 that it was set to...No, I never opened the doors...
I finally just gave up and took the burgers inside to cook them...
later in the week, I tried to do some chicken tacos (recteq website and FB forum says they are great) and go to set the temp and wait...
45 mins later, nothing...temp hasn't moved...I cleaned out the pellet well and looked over everything and nothing...nothing has worked...
I have placed emails to RecTeq and have not heard back...I have posted in the FB forum and not heard back (posts wont even be approved by the admin)...and so now I post my frustration on here...I am not a happy camper...any help? ( I am not near RT otherwise I would have gone and talked with them directly...but I live in Belmont, NC so I cannot...)
Delivered, built and excited...joined FB group and all the RecTeq groups possible...I am ready to become the next smoke master! (kidding...but atleast the cool dad on the block...maybe?)
Anyways, I start off simple, some burgers...I follow the suggested direction of placing some pellets into the burner so that the auger has a chance to feed without a burnout...check.
Next, I preset the temp...check
45 mins later...grill has varied in temp (up and down over 100 degrees) and never reached the pre-set of 400 that it was set to...No, I never opened the doors...
I finally just gave up and took the burgers inside to cook them...
later in the week, I tried to do some chicken tacos (recteq website and FB forum says they are great) and go to set the temp and wait...
45 mins later, nothing...temp hasn't moved...I cleaned out the pellet well and looked over everything and nothing...nothing has worked...
I have placed emails to RecTeq and have not heard back...I have posted in the FB forum and not heard back (posts wont even be approved by the admin)...and so now I post my frustration on here...I am not a happy camper...any help? ( I am not near RT otherwise I would have gone and talked with them directly...but I live in Belmont, NC so I cannot...)