Bisonrecteq
Member
- Messages
- 9
Yikes, my order showed up last week and here is what my new 1250 looked like. The 1250 competition cart, bullseye and 340 I also ordered were all in very good to excellent condition.
Good news is one call to recteq this morning and a new one is supposed to be on the way later this week. Nice customer service. Bad news is I have to figure out how to get it all back into the original shipping boxes. Ugh. I didn’t open and unwrap everything with the thought I would be wrapping it back up again.
This is the bottom of the grill with the damage on the controller side.
Good news is one call to recteq this morning and a new one is supposed to be on the way later this week. Nice customer service. Bad news is I have to figure out how to get it all back into the original shipping boxes. Ugh. I didn’t open and unwrap everything with the thought I would be wrapping it back up again.
This is the bottom of the grill with the damage on the controller side.