Hello All--
New 700 owner here. Done about 6 cooks on the 700 since I got it a little less than a month ago. Pretty satisfied, except that I am noticing some pretty dense grease collecting on the outside of the smoker for just having done 6 cooks. Upon further investigation, it appears that the hood does not sit exactly flush with the rest of the grill on the right side. I am able to see the internal light of the grill shine through the crack on the right side of the grill (the side where the grease is collecting), but not on the left side of the grill (which is clean from grease). I've attached a few photos to show what I mean. My question is, is this meaningful enough to try to get Rec Teq to address? On one hand it doesn't feel like a big deal, but on the other, I just spent $1,200 on a new grill so I would hope that the product would be perfect.
Any guidance would be appreciated.
New 700 owner here. Done about 6 cooks on the 700 since I got it a little less than a month ago. Pretty satisfied, except that I am noticing some pretty dense grease collecting on the outside of the smoker for just having done 6 cooks. Upon further investigation, it appears that the hood does not sit exactly flush with the rest of the grill on the right side. I am able to see the internal light of the grill shine through the crack on the right side of the grill (the side where the grease is collecting), but not on the left side of the grill (which is clean from grease). I've attached a few photos to show what I mean. My question is, is this meaningful enough to try to get Rec Teq to address? On one hand it doesn't feel like a big deal, but on the other, I just spent $1,200 on a new grill so I would hope that the product would be perfect.
Any guidance would be appreciated.