JR2BAIL
Member
- Messages
- 9
- Grill(s) owned
- Bull
- RT-1250
Like many of you I have been waiting a year to get my smoker box due to their stock issue. This morning I looked for it again on Recteq Website and noticed it was no longer listed…I figured they are finally discontinuing so began thinking I will just use a smoke generator….well…
As I was looking at getting the Big Kahuna I received a call from Recteq. They advised me the Smoker Box’s are in and they were calling me to advise same and asked I still wanted one as I was on the wait list. I said absolutely and whipped out my cc.
I told the RT Rep the above story and he advised they took the unit off the Website temporarily so there has time to reach out to the customers like myself who had asked to be notified when they get some in and they did not want us to miss out.
Luving my Bull and happy with RT Customer service once again!
As I was looking at getting the Big Kahuna I received a call from Recteq. They advised me the Smoker Box’s are in and they were calling me to advise same and asked I still wanted one as I was on the wait list. I said absolutely and whipped out my cc.
I told the RT Rep the above story and he advised they took the unit off the Website temporarily so there has time to reach out to the customers like myself who had asked to be notified when they get some in and they did not want us to miss out.
Luving my Bull and happy with RT Customer service once again!