bought a used rt-700 that is in great shape, had some wiring damage so i repaired that. I went to do my first cook today and found it will fire up normal but will only turn the auger on to feed pellets at 165F no matter what the target temp is. constant flame outs, it will burn the pot empty over a 15-20 minute period, drop from the set 200/225 down to 165 then start feeding. Then go back to the set point and again not feed until 165. i called rec teq and there wasn't much help or advice other than them saying I must be having pellet issues even after multiple times trying to tell them that the controller isn't telling the auger to run. they told me to try top turn the min feed rate to 30. still the same, i tried at 65 aswell and no real difference. from my understanding the auger should be turning on to feed pellets as it sees temps starting top drop, is this wrong ? i had high hopes for rec teq but im honestly quite disappointed with it so far. its also hard to call customer service when its almost a dollar a minute in long distance charges being from canada. just looking to get this thing running like it should
(wiring damage was from a dog chewing on the main harness, not corrosion or anything like that, everything that was damage was replaced by the same gauge wiring and good connections)
(wiring damage was from a dog chewing on the main harness, not corrosion or anything like that, everything that was damage was replaced by the same gauge wiring and good connections)