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Just a random post, Android had the App working perfectly tonight. And it's been awhile since that happened.
The good news is that is sounds like RecTec is working on bringing app development in house. So hopefully we can see some of these issues resolved in the near future.Only thing I dislike about the grill. App alarm does not work. Had some communication with support, but they never called back or have fixed the problem.
I read these complaints about non working app, but I've only experienced one personally. Now, I don't use the RT every week so there is a chance for me to be between fixes, but for the most part it hasn't played out that way. The only reason I say this is I don't think it's fair to characterize this as a "problem" that has been constant for 3 months without resolution or attention. There was a situation when IOS went into the 13 era update around the same time the app was updated and it caught RT behind the curve because they didn't know about the newest IOS just released on top of them. It took them about a week to fix that. That's the only "long" repair cycle I've experienced. Otherwise my alerts and connection work fine. I don't doubt some folks are having issues, but given the lack of widespread repeatability (I know, if it's happening to you it's a 100% deal) among the entire body of users there may be local/individual issues not entirely under the control of RT. Overly negative statements aren't helpful in the long run.Still not working for me on Iphone. I was thinking of upgrading to a 700 but I have put that off because of the length of time it is taking for something this simple to be resolved. I mean it's been 3 months.